PC Management Plans
The reliability of your desktop computers have a direct impact on the overall productivity of your office. ServerSupport.com provides various levels of desktop management services to suit your company’s needs. Each of our plans are designed to maintain the health and security of every desktop in your network. When problems do arise, support is available either by phone, remote control or on-site based on the plan that you select. Our Technical Support Help Desk is always just a phone call away.
| Monthly Price Per PC |
 |
 |
| PC User Account Administration |
| User Account Administration |
— |
Yes |
| PC Profile Administration |
— |
Yes |
| Security |
| Desktop Antivirus Management |
Yes |
Yes |
| Microsoft Patch Management |
Yes |
Yes |
| Firewall VPN Client Management |
— |
Yes |
| Spyware and Adware Removal |
— |
Yes |
| Maintenance |
| Desktop Administration and Optimization |
Yes |
Yes |
| Online Asset Management |
Yes |
Yes |
| Online Maintenance Report |
Yes |
Yes |
| Online Trouble Ticket Submission |
— |
Yes |
| Online Case Management |
— |
Yes |
| Technical Support |
| Unlimited Telephone Support (8:00 a.m. - 6:00 p.m. PST) |
— |
Yes |
| Unlimited Remote Control Support (8:00 a.m. - 6:00 p.m. PST) |
— |
Yes |
| Microsoft Application Support |
— |
Yes |
| Third Party Application (client software connectivity and installation only) |
— |
Yes |
| Optional Support |
| (Add $59 fee per workstations for Backup Management) |
|
|
| Desktop Daily Backup |
Yes |
Yes |
|
